I know, I haven't posted in way too long and now you've missed out on all sorts of crazy adventures that accompany my family moving to a new house. But I have been keeping a list, so I wouldn't forget. You may still see an "adventure" blog sometime in the future.
In the meantime, I would like to take a moment to lament the state of customer service. Having been involved in customer service for a few years myself, I can tell you firsthand that I very rarely actually cared about a customer, or service, or anything to do with representing the company I worked for. Hypocritically, I still maintain certain expectations for my own dealings with company representatives. Namely, that they do something, anything, when I have a problem.
1. Me vs. the USPS
These people are a monopoly. What choice do I really have but to buy their ridiculously overpriced stamps? When it comes to shipping packages, of course there are other options, but when you are purchasing things online sometimes those options are limited.
December 3rd: I make a purchase from Victoria's Secret online.
December 16th: I am really wondering where my package is. How long could this take? I check my online confirmation, and see that supposedly there was an "attempted delivery" on December 8th, and that it was returned to the Post Office. Why was the package not placed in designated package section of my mailbox? Who knows. Why didn't the mailman dump it on our doorstep like he does the rest of our packages? Mysterious. I had to go get stamps at the post office anyway, so I went to inquire about my package. Interestingly, they could not find it. They requested I return with the confirmation number, which I did the next day. Supposedly it was scanned, supposedly a notice was left...no. Didn't happen. So the manager (who looked like Larry the Cable Guy) told me they'd look in "the big bin of packages", which I imagine to maybe be Santa's leftovers or something, to see if they can find it, and when they do they'll send it with my mail carrier. (I also mentioned it was cool to use the package part of our mailbox, and not cool to use the doorstep.)
So yesterday afternoon, the mailman shows up to tell me that they still can't find it, and that the scanner that scanned it wasn't his. They're not sure who it was. What? So, what you're telling me is... I don't even know. I'm now having images of some sort of mailroom perve seeing a package from Victoria's Secret and stealing it to add to his lacy underpants collection or something. I hope he was darn disappointed to find out that it was two clearance bras from the Cotton collection. No lace or sex anywhere, I work only with comfort. Take that, USPS pervert!
2. Me vs. the Lakeside Collection
If you're not familiar with the Lakeside Collection, they sell cheap crap. Occasionally, however, you can get some good stuff from them. I've ordered some stuff in the past, and it's worked out ok. So I decided to do a little Christmas shopping with them. I ordered 7 items, totalling about $80. They kind of take their time shipping things, so I did this right away in December so I would actually get it in time. Eleven days later, I get an email from them saying that of the seven things I ordered, four of them are no longer available and won't be shipped. Eleven days! What the crap is that? How on earth could it take eleven days for someone to get to my order and determine that they don't even have what I wanted? It shouldn't have even taken eleven days to ship! Everywhere else I ordered from got me my junk in three days or less. So I sent off a disgruntled email letting them know that I find this to be ludicris (sidenote: I totally can't remember how to spell that the real way...) and that they also charged me shipping for the things I didn't even get.
What I got back was an email that told me how to check the status of my orders online. I was livid. Livid! I mean, how tacky is that? Customer service can't even take the time to read my email and at least address the problem I wrote about? I sent a second email, expressing my extreme furiousness (I believe it included my initial thought, which was "REALLY? This is what you have to offer?" ) I am awaiting a response to that one... I sort of think maybe I won't get one. Well, fine. They can keep my $2 extra shipping and use it to buy a steaming cup of STFU. (That doesn't apply here, really, but what else will two dollars buy?)
Balancing my Karma:
Ok, so now that I have complained about my week, I need to balance myself with the only redeeming feature I have-- funny kid stories. (I don't think I have one about poop right now, sorry to disappoint.)
Last night we went to a battalion Christmas party. There was a Santa there for the kids, which was great because I was just telling a friend the other day I'm not the mom who takes her kids to the mall and pays $15 to have their picture taken with Mall Santa. When Santa came out, Jacob and Bean were both like, "ohhh, look!" and were very excited. Jacob went and sat on Santa's lap, and told him that he wanted a toy factory for Christmas. That's pretty good thinking, right? Why ask for one toy when you could ask for a whole factory? Anyway, Jake was soo excited and thought it was just the coolest thing ever. Then it was Bean's turn and Tom tried to put her down so she could walk up to Santa. Remember all those kids screaming on "A Christmas Story"? It was exactly like that. I've heard Bean scream because she was mad, or hurt... never one of pure terror. It was great.
Later, Santa made his exit. All of a sudden Brynn notices he's gone, and starts telling me "Camera's gone! Camera's gone!" I know enough Beanspeak to conclude she's talking about Santa. So I say, yeah, I guess he went back to the North Pole. Jacob informed her that his name is Santa, not Camera. Two minutes later, she wrinkled up her face and said, "Stinky." I asked her what was stinky. She said, "Santa is stinky."
I said, "Santa left. How can he be stinky?"
Bean said, "I think Santa went poop."
"What?" I say.
"Santa left to go poop."
"That's where he went?"
"Yeah. Gross."
(I would like to point out that she was sitting at the end of a table, and while she was telling me that something was stinky, there was a group of people standing right next to her in the aisle. Someone's butt was about level with her face. Now, I'm going to let you draw your own conclusions here, but I'm thinking it's possible that the idea of 'stinky' didn't exactly come from nowhere.)
Hey, I guess it was about poop, indirectly. Santa poop is still poop, right?
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